When the issue occurs, Acer users will experience that their webcam has stopped working completely even after they have upgraded it. Also, if users are trying to install the webcam driver ample of times, they will be unsuccessful to do it. Acer devices come with two types of webcam drivers from two various vendors. It happens many times that users will come across this issue while opening webcam by displaying a message as “Acer crystal eye webcam not found“. So, the root cause of this issue mainly lies because of the faulty drivers in the system. Well, users are provided the most appropriate guidelines to fix Acer Crystal Eye Webcam Error that are quite easy to understand for users.
Steps to Fix Acer Crystal Eye Webcam Error | Dial +1-833-639-7277 Toll-Free
Step 1: First it is suggested to install an appropriate driver for Acer Crystal Eye Webcam before starting the webcam. To perform the step, please follow below instructions:
The simplest way to fix this problem is to get the right wmvcore.dll files. For this users need to download the appropriate wmvcore.dll file. Once downloaded wmvcore.dll, copy it into windows/system32 folder.
Step 2: Now, try to open the Acer Crystal Eye Webcam which will appear as a pop-up window message stating that “wmasf.dll is missing.
Step 3: Download should proceed with the help of “location.copy’ the file which will straight away navigate to the windows/systems32 folder. Now, check for the status of hardware in the device manager itself
Step 4: Right click on the “my computer” and then, tap the “properties’ on a new window to open it further.
Step 5: Click on the device manager to allow it to display on the left tab and select the imaging devices which can easily be obtained from the window system. Now, go for a proper check if the webcam is enabled or even if it is found to be disabled completely.
Step 6: Now get access to the ‘Acer crystal webcam” which will further start working automatically. If still it doesn’t work to reboot the system then, the problem persists with the below commands:
Follow the above mention steps and your acer crystal webcam will be fixed, If not feel free to contact acer Customer Care number.
Related Blog: How to Repair Acer Laptop Camera?
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